Host FAQ
Questions from site managers.
Does it really cost nothing?
Yes. We own the machine and cover installation, stock, cleaning and servicing. You provide the space and power.
How much power does it use?
It runs from a standard power point. We'll check the outlet when we visit.
How much space do we need?
About 1.9 m wide × 1 m deep × 2 m high, on a level floor, indoors or under cover.
Is there a minimum number of staff?
It works best for sites with a steady team on site. Get in touch and we'll tell you if it's a good fit.
How often is it restocked?
As often as your team needs. We track stock remotely and restock before it runs low.
What if it breaks down or a meal doesn't vend?
Call or email us. We'll fix it and sort out refunds quickly. A contact sticker is on the machine.
How is the food kept safe?
Chilled at 5°C or below, monitored 24/7, automatic stop-sale above 5°C, use-by dates checked every visit, fully labelled.
Do you need council approval?
We handle the food business notification/registration with your local council.
Can we choose what's stocked?
Yes, tell us what your team likes and we'll tailor the range.
Is there a contract?
No lock-in. Talk to us about the arrangement for your site.
Interested in a machine for your site?
Get in touch — we'll visit, check the space and have it running for you.